Old Hickory Furniture - Sofas
Customer Reviews
Kjerstin Foster
11 hours ago
Paul is the absolute best. Patient, always willing to help and full of hilarious stories.
C B
4 days ago
had an absolutely wonderful experience working with Leslie D. from the Hickory Furniture Mart online. Even without meeting in person, Leslie went above and beyond to ensure all of my questions were answered and that I found exactly what I was looking for. Her extensive product knowledge, prompt communication, and keen eye for design made navigating options virtually incredibly smooth and enjoyable. She truly listened to my needs, sent fantastic recommendations and digital details without ever making me feel pressured, and provided top-tier customer service from start to finish. I am incredibly grateful for all of her dedicated digital assistance and would highly recommend reaching out to Leslie online for a seamless, stress-free shopping experience.
Response from the owner:Thank you for your review! We’re grateful for your business and are delighted that Leslie had the opportunity to assist you. We hope to work with you again soon!
russell lewis
1 week ago
Adam was professional and a great help. We enjoyed working with him.
Response from the owner:Thank you so much for the review! We truly appreciate your support and are glad to hear you had a great experience with Adam! We look forward to serving you again soon!
Tenita Huffman
2 weeks ago
The salesman, Paul Wellman was very knowledgeable about the recliner I was looking to purchase. He is professional and very courteous. Besides the great product, these attributes led me to make the purchase.
The delivery team arrived as scheduled, very professional and attentive to detail conducting the final check of the recliner.
Response from the owner:Thank you for the review! We're so happy to hear you enjoyed your experience with Paul! Your support means a lot and we can't wait to work with you again soon!
jim sullivan
2 weeks ago
Paul, our salesman did an outstanding job took his time with us picked out fabric so forth and so on a delight to work with.
Response from the owner:Thank you so much for the 5-star review! We are so glad Paul was able to assist you and that your experience was delightful. We look forward to working with you again in the future.
Mary Alice Cochran
2 weeks ago
Recently bought several items at Hickory Park Factory Outlets. Several because we would buy one thing, go back and buy one more and go back and buy one more. One of the reasons for this was the young lady that worked with us. Anna Edward knows her products, has a great eye and great salesmanship. No hard sell, just helped us think it all through and put it all together. Great prices, great products and a star employee!
Response from the owner:Thank you so much for the 5 start review! We are so happy to hear that you enjoyed working with Anna in our Factory Outlet store. We can't wait to help you again in the future!
Barb Talbot
3 weeks ago
I had an wonderful experience shopping with my sister, Gayle. Lynze Spurlin was amazing! She helped find the perfect match for what we were looking for. Thank you Lynze!
Response from the owner:Thank you so much for the 5 star review! We are so happy to hear you enjoyed your experience working with Lynze. We hope to work with you again in the future!
Gayle Rece
3 weeks ago
Lynze Spurlin was incredible with the help she gave me in purchasing my new sofa. She had great insight into which fabric would work well in the sofa and also go well with the furniture that I already have for the room. She was very efficient while being patient with me while I made decisions. Overall, after a long day of looking at sofas throughout the Furniture Mart, she made the actual purchase very enjoyable and easy.
Response from the owner:Thank you for the 5 star review! Lynze is awesome and we are so glad you had a great experience! We do hope to see you again soon!
Meg Howarth
3 weeks ago
Diane was so great. She was patient and very helpful! Even though it was long distance, I felt as if I knew her. The service was exceptional! Delivery was reliable and the delivery men were very polite and careful! Strongly recommend
Response from the owner:Thank you for the review. We are so happy to hear that you had a wonderful experience both with Diane and the delivery company. We hope to have a chance to work with you again!
Sara Moores
3 weeks ago
After strolling through many stores at the Furniture Mart in Hickory, we wandered in to LazyBoy thinking it would be another store we would check out and leave. My husband found a chair he really liked but in a color he didn’t care for. While standing there Adam asked if we had any questions and, of course, we did. He was so very patient with us. He answered all of our questions, made suggestions and walked us through the shopping process. We ended up with not one but two chairs and a sofa. Adam made the entire process easy and enjoyable.
Response from the owner:Thank you for the review! We are so happy that you found what you needed in our La-z-boy gallery and that Adam was such a great help. We value our customers and our sales team. We hope to help you again in the future!